Privacy Policy
Your privacy is important to us at Vironexa
Last Updated: January 15, 2025
Introduction
At Vironexa, we understand that privacy is fundamental to building trust with our clients and website visitors. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you interact with our leadership and conflict resolution services. As a professional self-development service provider based in India, we are committed to maintaining the highest standards of data protection while delivering exceptional service quality.
This policy applies to all information collected through our website at fluxharmonix.sbs, during consultations, workshops, and any other interactions with our professional services. We believe transparency about our data practices helps you make informed decisions about sharing your information with us.
Information We Collect
We collect various types of information to provide you with personalized and effective leadership development services. The information we gather falls into several categories, each serving specific purposes in our service delivery.
Personal Information
- Full name and professional titles
- Email addresses and phone numbers
- Company name and job position
- Mailing address and location details
- Professional background and experience level
- Leadership challenges and development goals
Technical Information
- IP address and browser information
- Device type and operating system
- Website navigation patterns and pages visited
- Time spent on different sections of our site
- Referral sources and search terms used
Service-Related Information
- Assessment results and evaluation scores
- Session notes and progress tracking
- Communication preferences and scheduling details
- Feedback and testimonials about our services
- Payment information and transaction history
How We Use Your Information
Your information serves multiple purposes in our commitment to delivering exceptional leadership development services. We use the data we collect to create personalized experiences that address your specific professional development needs and challenges.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service Delivery | Personal and professional details | Contract fulfillment |
| Communication | Contact information and preferences | Legitimate business interest |
| Website Improvement | Technical and usage data | Legitimate business interest |
| Service Customization | Assessment results and feedback | Contract fulfillment |
We also use your information to send relevant updates about new services, industry insights, and professional development opportunities that align with your interests. You can opt out of these communications at any time through the unsubscribe link in our emails or by contacting us directly.
Data Storage and Security
Protecting your information is our top priority. We implement multiple layers of security measures to ensure your data remains safe and confidential throughout our professional relationship.
All client data is encrypted both in transit and at rest using industry-standard encryption protocols. Our servers are located in secure data centers with 24/7 monitoring and access controls.
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff access
- Automated backup systems with encryption
- Firewalls and intrusion detection systems
Physical and Administrative Safeguards
- Restricted access to physical facilities
- Employee training on data protection protocols
- Regular review of access permissions
- Secure disposal of physical documents
- Incident response procedures for data breaches
Data Retention and Deletion
We retain your information only for as long as necessary to provide our services and meet legal obligations. Our retention periods are based on the type of information and the purpose for which it was collected.
Standard Retention Period: Client service records are maintained for 7 years after the completion of services, while marketing communications data is retained for 3 years unless you opt out earlier.
You can request deletion of your personal information at any time, subject to legal requirements and legitimate business needs. We will respond to deletion requests within 30 days and confirm when your information has been removed from our systems.
Your Rights and Choices
You have several rights regarding your personal information, and we are committed to helping you exercise these rights effectively. Understanding your options empowers you to make informed decisions about your privacy.
Access and Correction Rights
- Request copies of all personal information we hold about you
- Update or correct inaccurate information in your records
- Receive information about how your data is being used
- Request a portable copy of your data in a standard format
Control and Deletion Rights
- Opt out of marketing communications at any time
- Request deletion of your personal information
- Restrict processing of your data in certain circumstances
- Object to processing based on legitimate interests
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share limited information with trusted service providers who assist us in delivering our professional services. All third-party partners are required to maintain the same level of data protection we provide.
Sharing occurs only when necessary for service delivery, such as payment processing, scheduling software, or professional development assessments. We conduct due diligence on all partners to ensure they meet our privacy standards.
International Data Transfers
As a service provider based in India, we primarily store and process data within the country. However, some of our technology partners may process data in other jurisdictions. When international transfers occur, we ensure appropriate safeguards are in place to protect your information.
We use standard contractual clauses and other approved mechanisms to ensure your data receives adequate protection regardless of where it is processed. You can request information about specific international transfers that affect your data.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These technologies help us understand how you interact with our site and improve our services accordingly.
You can control cookie settings through your browser preferences, though some features of our website may not function properly if cookies are disabled. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. When significant changes occur, we will notify you through email or prominent notices on our website at least 30 days before the changes take effect.
Minor updates may be made without advance notice, and we encourage you to review this policy periodically. The last updated date at the top of this policy indicates when the most recent changes were made.
Contact Information
If you have questions about this privacy policy or wish to exercise your rights, please contact us using the information below. We are committed to addressing your concerns promptly and thoroughly.
Address: B-122, Hoshangabad Rd, Vidya Nagar, Bhopal, Madhya Pradesh 462026, India
Phone: +914426212089
Email: [email protected]
Privacy Officer: Available Monday through Friday, 9:00 AM to 6:00 PM IST
This Privacy Policy is effective as of January 15, 2025, and applies to all information collected by Vironexa through our website and professional services.